Model: Hibba Personalised Toy Chest
|United Kingdom - Mainland||Get It In||Cost||With another item|
|United Kingdom - Mainland||2-3 weeks||£14.95||FREE|
CHANGE OF MIND
5.1 We are fully compliant with the Consumer Protection (Distance Selling Regulations) Act 2000, which allows for a 7 day "cooling off" period. If you decide to return an item due to a change of mind then you must contact us first by telephone anytime up to 7 working days starting the day after delivery. Once we have confirmed that the goods can be returned, you must ensure that the item returned is unused and in perfect re-saleable condition with all the original packaging and instructions, otherwise we will be unable to refund you. Upon satisfactory receipt of the goods we shall issue a refund for the cost of the goods only, EXCLUDING ANY DELIVERY CHARGES THAT YOU HAVE PAID, either by cheque or the original method of payment. However, YOU WILL BE RESPONSIBLE FOR THE COST OF RETURNING THE ITEM BACK TO US. If our courier collects the item then we shall deduct a collection fee of £15 from the price of the goods and the balance shall be paid to you.
If you decide to arrange your own delivery then we would strongly recommend that you obtain a "Proof of postage" certificate from the Post Office (free of charge) as this will be required in the event of making a claim against Royal Mail for lost or damaged returns.
5.2 In the case of personalised products or any item that has been made to your specification, we regret that we are unable to provide a refund on these items. Such items are excluded from the Distance Selling Regulations Act 2000. If you are in doubt about placing an order for a personalised product then please contact us and we will be glad to assist you and provide further details.
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