This product is available for Free UK Delivery.
This product is available for Free Delivery.
|United Kingdom - Mainland||Get It In||Cost||With another item|
|United Kingdom - Mainland||3-5 business days||FREE||FREE|
|United Kingdom - non Mainland||Get It In||Cost||With another item|
|United Kingdom - Non Mainland||3-5 business days||FREE||FREE|
At Arrow Models we want happy customers and we sincerely hope that you are pleased with your purchase. We will always try to give the highest levels of customer service and after sales support. If you are unhappy with your order then please contact us and we will be very glad to resolve any issues.
If you have ordered the wrong product or just changed your mind, then in accordance with the EU Distance Selling Directive, you have 16 days from receipt of your order in which you can return any products for a refund or exchange. Products must be unopened, in their original condition and unused with all packaging, seals and shrink wrap intact and fit for resale as new. You must inform us by email before the end of this 16 day period. The products must then be dispatched to us within this 16 day period. Charges will apply if any parts or packaging are missing, damaged or in used condition. You are responsible for insurance and return delivery costs and we recommend you obtain proof of postage such as a certicate of posting which is free at the Post Office. Refunds will only cover the value of the products excluding the original delivery costs. Exchange products may incur another delivery charge.
Remember, we are here to help!
All sellers comply with the following refund/return policy set by tigerparrot.com: For all items customers have 16 days to request a refund, return or replacement from the seller of your purchased item from the date you received your item. The cancellation period will expire on the 17th day from the day on which you receive the goods you have ordered. Note: some sellers may offer returns whilst others don't. However, as the customer you have the right to request a cancellation or refund during the aforementioned timeframe. To provide you with extra online security, tigerparrot.com uses Stripe to handle its payments. The amount of your purchase is only transferred to the seller when your product has been delivered and you are satisfied with your purchase.
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