Every seller is professional, verified & highly rated.
If your purchase doesn’t arrive, or doesn’t match the seller’s description, you're protected.
Every transaction is encrypted & sensitive details are secure.
When will I get my items?
Within your shopping bag we let you know the standard delivery timeframe for UK Mainland delivery. Once you go through the checkout you can select the delivery timeframe that suits you best before you place your order. The vast majority of items available on tigerparrot.com have standard delivery options and many are also express.
What payment methods can I use?
You can pay using a debit card or credit card.
What VAT rate will I be charged?
You will be charged the current VAT rates for the United Kingdom only on applicable items ordered. Some baby and children's items are exempt from VAT and for these items no VAT will be charged on your order.
Can I deliver somewhere other than my home?
Yes. You can add a delivery address and a billing address too.
What customer guarantee do I have?
Tigerparrot has a buyer protection policy. Our sellers are only paid once you receive your item and all is well. This ensures you are fully protected if your order goes missing on delivery or if it arrives not as described.
At Tigerparrot we are very proud of our incredibly low refund/return rate. Nearly every single order that is placed is never returned and our 'excellent rated' independent reviews (shown above) are testament to the outstanding quality of the professional sellers Tigerparrot partners with to provide all our wonderful products available for purchase.
How do I know the checkout is secure?
Tigerparrot is SSL certified and this can be seen with the symbol of a padlock in the URL bar. This proves the checkout is secure and that any sensitive information such as passwords, or credit card numbers remain private.
Tigerparrot has partnered with a payment processor called Stripe to handle our payments. Stripe guarantees all payments made are encrypted and therefore protected. No individual has access to your payment card details due to these encryption techniques.